CAREER COACHING.

BUILDING PEOPLE. NOT POSITIONS.

Building People. Not Positions.

Career & Leadership Coaching

In the people service industry, success isn't driven by your systems. It's driven by your people. We help corporate teams, leaders, and professionals move away from burnout and build the leadership and emotional intelligence needed to put people first again, realigning their work with a "hospitality" (the art of taking care of people) mindset.

The TMG Approach at a Glance:

Who We Serve:

Corporate teams, individuals, and youth in high-touch, human-centered service sectors.

The Core Focus:

Transforming transactional customer service into an intentional framework of empathy, connection, and trust.

Our Framework:

A proven 3-track methodology driving Awareness, Choice, and Action.

At TMG, professional career coaching means cutting through the noise. We'll uncover what's behind your career dissatisfaction, clarify where you're headed, and build an actionable strategy that's bold, practical, and unapologetically yours.

Identify Corporate & Professional Roadblocks

This isn't in your corporate leadership handbook.

Whichever seat you're in across the Burlington and Greater Toronto Area business landscape, whether an individual professional, a next-generation leader, or someone steering an executive team, the stuck feeling shows up the same way. Quietly, then all at once.

Individuals Youth & Emerging Professionals Corporate Teams

You're unclear on what truly fulfills you in your current executive or professional path.

Sustaining high motivation and professional growth feels impossible without an objective accountability framework.

The unique strategic leadership assets you bring don't feel structurally seen or valued.

Somewhere in the corporate grind, you've lost vital connection to your core professional and personal values.

Whether it's the wrong senior role, misalignment, or a cultural mismatch, you're stuck.

You want true career acceleration and fulfillment, but the exact strategic path forward isn't clear.

You feel lost bridging academic milestone achievements and the highly competitive "real world" market.

Every traditional box is checked, yet systemic anxiety about long-term career growth remains.

A specific operational career path has you trapped, even though it doesn't align with who you genuinely are.

Establishing confidence and projecting your authentic voice in intimidating corporate spaces feels like a constant struggle.

You possess undeniable leadership potential but don't know how to translate it into professional equity.

You want to design a sustainable career on your own terms, but desperately need an execution roadmap.

Cross-functional team units are culturally disconnected and struggling to collaborate under pressure.

High-performing individuals are exhibiting chronic workplace burnout and operational fatigue.

Core role design and individual emotional intelligence strengths aren't being fully leveraged.

Mid-level managers feel immense pressure without receiving the right leadership tools or cultural support.

Senior corporate leadership is forced to carry organizational culture and corporate strategy completely alone.

Misaligned professional values and constant performance pressures are stalling regional business growth.

Every developmental pathway starts with the same foundational question: What do you actually value?

Core ValuesBusiness EthicsOrganizational TrustAuthentic HonestyMutual RespectUncompromising IntegrityProfessional ResponsibilityWorkplace EqualityCulture Innovation

In Their Own Words

You're not the first professional to feel this way.

“

This isn't a quick fix or your typical career planning. It's deep, challenging, and transformative... The exercises revealed my core values and helped me rebrand myself professionally while pursuing my passions. Now, I operate with integrity, command respect, and build community.

Rhett Moffat

Resource & Development Manager, Strategic Defence Inc.

“

Christopher asked one simple question that cut to the heart of it: "Where is the joy in this?" That question opened the door to reconnecting with my core values, motivations... What sets Christopher apart is that he doesn't just give advice, he walks with you.

Jennifer Kahtz

Emotive Pull, Branding Specialist

“

I cannot express enough gratitude for the incredible support and guidance I have received from Christopher. His approach is not just professional but deeply personal, as he truly takes the time to understand his clients and tailor his advice to their unique journeys.

Grishma Koli

Hospitality Professional, Greater Toronto Area

Three Strategic Development Frameworks

Choose the executive seat you're currently in.

For Individuals

Tailored leadership development for corporate and hospitality professionals seeking executive clarity, values alignment, and strategic direction in Southern Ontario.

Self-Awareness · Informed Choice · Decisive Action

Explore Individual Coaching

For Youth

Empowering young adults and emerging student leaders with deep self-awareness, authentic confidence, and the foundational soft skills required to navigate careers.

Visionary Imagination · Core Discovery · Impactful Leadership

Explore Youth Pathways

Corporate Team Leadership Training and Culture Optimization Coaching in Burlington

For Teams

High-impact alignment programs for corporate and commercial leadership teams focused on structural retention, high engagement, and sustainable output.

Shared Purpose · Structural Trust · Peak Execution

Explore Team Performance

Elevate Your Professional Career Path.Empower Yourself. Empower Your Team.

Start your coaching transformation in Burlington, Ontario today. Whether you are a senior executive ready to unlock professional alignment, an emerging young leader mapping out your career trajectory, or a corporate organization striving for cultural excellence, TMG Career Coaching converts operational stress into sustainable business growth.

Let's Talk Strategy

Christopher McFadden, Executive Coach, Keynote Speaker, and Founder of The McFadden Group in Burlington Ontario

Meet Your Career Coach

Building People. Not Positions.

25 Years on the Floor

My path to coaching didn't start in a classroom. It started on the floor of high-stakes hospitality operations, where I spent 25 years as a sommelier, operations director, and business owner across major Canadian markets. That environment taught me something no leadership textbook could: sustainable performance isn't built on systems and processes. It's built on the emotional intelligence of the people running them.

Why TMG Exists

That belief is what shapes my work today as an Career Coach, faculty educator, and international speaker. In 2022, my wife Joanne and I returned home to Burlington, Ontario, and launched The McFadden Group. My mission is to help professionals, business owners, students, and leaders at every level step out of burnout and realign their careers with what they actually value.I also held coaching faculty positions at Fanshawe College and Centennial College, where I taught leadership to the next generation of professionals, alongside my direct coaching practice.

To lead others well, we have to first master a more honest, emotionally intelligent version of ourselves.

Beyond the Coaching Room

I speak on major industry stages about mental health awareness, psychological safety, and culture change, and serve as North American Ambassador for The Burnt Chef Project. I also co-created Restaurant Leadership 101, applying my coaching framework to help hospitality professionals specifically close emotional intelligence gaps in their teams.

Credentials You Can Rely On

My field experience is backed by advanced credentials in Hospitality Leadership from the International Hospitality Institute, Emotional Intelligence Coaching from the Transformation Academy, and Master-level certifications Emotional Intelligence and Positive Relationships. Let's build the framework for your next breakthrough.

Testimonials

What our clients say.

After 35 years in this business, I can honestly say that only a handful of individuals fall into the category of "true hospitality professionals." Chris McFadden is absolutely one of those guys. He truly loves hospitality and has mastered it like its second nature. He is one of the great empaths out there, leading the charge in making hospitality a better place for staff and customers alike.

Richard Goodine

President, The GoodLine Group

The McFadden Group was my first experience with professional coaching, and I can't say enough about the work Christopher and I accomplished. This isn't a quick fix or your typical career planning. It's deep, challenging, and transformative. With the right tools, you can face anything this world throws at you. I first met Christopher 10 years ago in hospitality while pursuing my wine education. He handed me his business card and told me to reach out anytime for guidance. Years later, even outside hospitality, The McFadden Group's focus on soft skills resonated with me. As a manager, understanding each employee personally and professionally allows me to help them become their best, no matter the industry. My goal is that anyone who leaves my team is a better person than when they joined. I reached out to Christopher while struggling with a difficult colleague. Through sessions, he asked the tough questions and helped me peel back layers to respond thoughtfully, giving me the confidence to know when to speak up and when to "let it be." The exercises revealed my core values and helped me rebrand myself professionally while pursuing my passions. Now, I operate with integrity, command respect, and build community.

Rhett Moffat

Resource & Development Manager, Strategic Defence Inc (SDI)

I began working with Christopher McFadden during a major turning point in my career. After running my consulting business for over a decade, what once energized me had become exhausting and uninspiring. I knew I needed a shift, but didn't know how to navigate it on my own. Christopher asked one simple question that cut to the heart of it: "Where is the joy in this?" That question opened the door to reconnecting with my core values, motivations, and what truly fulfills me. He provided structure, perspective, and a compassionate space to explore alignment in this next phase, helping me focus on opportunities that feel meaningful, energizing, and in integrity with who I am. What sets Christopher apart is that he doesn't just give advice, he walks with you. He has been a steady partner throughout my transition, showing me how to use AI tools to clarify roles, refine my search, and prepare confidently for interviews.

Jennifer Kahtz

Emotive Pull — Mt. Vernon, Illinois

Christopher has been an elite-level restaurant director and operating partner for decades, and now that he is taking that wealth of knowledge and experience to a larger client base, the results are guaranteed. He displays a passion for details, an exuberance for the craft of service and hospitality, and continued growth towards business and team leadership. Many consultants are in it for themselves. Christopher is always focused on the client's condition and what matters to them first and foremost! This focus on the client issues, the ability to solve those problems, both tactically and strategically, in collaboration with their teams, is high value. If you're a restaurant operator and want to break the echo chamber for innovative thinking towards bettering your team and processes, then Christopher is who you want as your consultant.

Edwyn Kumar

CEO, Ultra Team Development

I worked with Chris from TMG recently as he coached me through a significant transition. He helped me focus on current and future goals and keep positive energy. I would definitely work with him again.

June Gambrel

Senior Manager, Big Sisters of BC — Vancouver

Embarking on a coaching journey with The McFadden Group was one of the best professional decisions I've ever made. Christopher fostered a supportive and empowering environment where I felt truly seen and understood. Each session was refreshing, motivating, and deeply impactful. His deep knowledge of the hospitality industry, particularly in the North American market, is exactly what I will be needing to kick-start my career in the region. I highly recommend The McFadden Group. No matter where you are in your career, Christopher offers the insight, encouragement and strategic direction to help you move forward with clarity and confidence.

Ijeomi Onyemaobi

Mom & Homemaker — Suji-gu, South Korea

Being new to Canada and still exploring the hospitality sector, I frequently felt confused and uncertain about my career path. Luckily, I got the chance to learn from Christopher at Fanshawe, where he introduced himself and discussed his motivating career path, which included establishing The McFadden Group for career coaching. Feeling unsure about my direction, I contacted Christopher, and he graciously consented to guide me. During our sessions, we examined my core workplace values and what was genuinely important to me. This journey was challenging, and it demanded profound introspection and contemplation, but it was immensely fulfilling. Our meetings were life-changing, guiding me to discover my fundamental values and achieve clarity on what genuinely mattered to me. I am extremely thankful to Christopher and The McFadden Group for their assistance and direction.

Deesha Morwale

Line Cook, Byblos Downtown — Toronto

I cannot express enough gratitude for the incredible support and guidance I have received from Christopher. Christopher's dedication to helping me discover my strengths and unlock my true potential has been a life-changing experience. His approach is not just professional but deeply personal, as he truly takes the time to understand his clients and tailor his advice to their unique journeys. Through his expertise and encouragement, I have gained a newfound sense of self-awareness and confidence in my career in the hospitality industry. The McFadden Group is a shining example of how career coaching should be.

Grishma Koli

Food Crew Member, Oliver Bonacini Restaurants — Toronto

Christopher has been an amazing mentor to me — he has taught so much about hospitality and life and how hospitality works from the inside out. He has helped me unlock my full potential and learn how to be my best self emotionally and mentally.

Pari Gambhir

Line Cook, SIR Corp Restaurants "Edna Vita" — Toronto

The McFadden Group offers outstanding support for personal and professional development. Their advice is practical, insightful, and truly inspiring, helping me stay focused on what's most important. Highly recommend their stellar career solutions.

Subhdeep Singh

Fanshawe College/ILAC Hospitality Student — Toronto

The McFadden Group provides excellent guidance and support for personal and professional growth. Their insights are clear, practical, and motivating, helping me focus on what truly matters. Highly recommend!

Gurpreet Singh

Fanshawe College/ILAC Hospitality Student — Toronto